Atlas: Lab Reporting and Monitoring Tool

Atlas is a computer lab monitoring and reporting tool developed by UTSC Information and Instructional Technology Services to enable the Student Help Desk document incidents and student inquiries and track lab policy violations. It provides real-time graphical view showing printer status, workstation usage and account log on duration. Atlas front end component runs as an active desktop wallpaper on the help desk computer making it easy and practical to account for all user inquiries and incidents and therefore provide statistical reports that are representative of the actual volume and type of student inquiries and issues encountered in the labs.